KA
Kerry A

1 reviews | Active since Oct 2015

27 Jun 2017, 11:20

UNACCEPTABLE

<p>Once again i've been battling to cancel my Insurance since Jan 2017. I've emailed & made calls, still no assistance. This is pathetic! June's debit order was still deducted, even after numerous request to cancel.</p> <p> </p> <p>I called ********** this morning, held on for about 30min & was cut off!!!!!</p> <p> </p>

0
Replies (2)
Cell C
Cell C's reply27 Jun 2017, 11:58
Official

Thank you for posting to us.

We have escalated this matter for further assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply29 Jun 2017, 08:08
Official

As per feedback, you have been contacted and assisted with this matter.

Regards

Cell C | PN

Best regards,