<p>I have started a contract with a company affiliated with Cell C. The company liquidated. This all happened in March. The lines now got suspended about 3 weeks ago. I have phoned today about 15 times at 15-20min. a phone call. My problem is still not resolved. I have phoned every day for the last 20 days.</p> <p> All i want is for my number to be moved over to a pay as you go and to be moved over onto my personal name. There have been meeting after meeting within Cell C to do this but yet nothing has been done. I have received mails and made numerous phone calls due to their neglect.</p> <p> </p> <p>I need help as I am working off my phone, and now I am loosing work/business due to Cell C not moving the number over and suspending the line! </p> <p> </p> <p>I need to speak with someone in charge as I just got off a 22min. phone call with Lesego within their B2B (Business Department) and even he did not want to help me, nor did he want me to speak with a Manager about this. I have explained to him on numerous occasions that I have phoned earlier today and the problem was supposed to be resolved as per one of Cell C's personnel. </p> <p>I need URGENT help with this or I will have to see a lawyer as I am losing business due to their neglect. </p> <p> </p>
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you and assist with this matter.
Regards
Cell C | PN
Best regards,
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you and assist with this matter.
Regards
Cell C | PN
Best regards,
Patrick confirmed that he has contacted you and assisted with this matter.
Regards
Cell C | PN
Best regards,
Patrick confirmed that he has contacted you and assisted with this matter.
Regards
Cell C | PN
Best regards,
I have spoken to Patrick Mputi yesterday. Indeed he helped but my problem is yet to be resolved. The final Rica/Fica registration should take place. after that I should be fully happy.
I have spoken to Patrick Mputi yesterday. Indeed he helped but my problem is yet to be resolved. The final Rica/Fica registration should take place. after that I should be fully happy.
all sorted.
all sorted.
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