<p class="MsoNormal" style="color: #000000; font-family: sans-serif; font-size: 13.***px;"> took out a contract at cell c for a Huawei G7. Had my phone replaced three times already, first fault on the first device was that the simcard did not read when inserted , send the phone in for repairs and they replaced it with a brand new device. The second device I received I had for a while the phone had a small crack on the screen as it fell and still worked well , after a while the phone did not want to charge and I booked the phone in to replace the battery only. Cell c contacted me and told me that they will replace the phone for me with a brand new device, but had to make a payment of R1629.00. I then argued stating that I only wanted to be fixed as I requested. I then decided to agree up on agreement to replace the device. On the 27 of May I received a new device, as I got home to charge the phone the phone had the same problem.<u></u><u></u></p> <p class="MsoNormal" style="color: #000000; font-family: sans-serif; font-size: 13.***px;"><u></u> </p> <p class="MsoNormal" style="color: #000000; font-family: sans-serif; font-size: 13.***px;">want this problem.to be solved asap I wont recommend cellc to anyone..I want a diffrent device or canceling my contract</p>
We have escalated this matter for further assistance. Do expect communication. Apologies for the inconvenience caused.
Regards
Cell C | PN
Best regards,
We have escalated this matter for further assistance. Do expect communication. Apologies for the inconvenience caused.
Regards
Cell C | PN
Best regards,
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