RW
Robin W

1 reviews | Active since Feb 2013

11 Aug 2015, 14:23

Unable to use smartfone features

The signal strength countrywide is pathetic, we are not able to skype and most days just battle to use services like bbm and whatsapp, trying to make a normal call is hazardous, your clients are being forced to return to vodacom and mtn just because cell c's signal is so bad, I'm afraid I am following suit, it's sad that in this day and age we still battle to enjoy good signal from a service provider.

0
Replies (1)
Cell C
Cell C's reply11 Aug 2015, 14:36
Official
Hello RobinWilds,

Thank you for notifying us of the above.

We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication soon.

Regards
Cell C | PN

Best regards,