Unable to reach C Surance
<p>My phone has been upgraded and I want to include it on my insurance but calling C Surance I've been holding for more than 30 minutes without getting through to anyone. I have used the option to text C Surance to 14770 several times but have not received any calls back for the past 2 weeks now.</p> <p>At this stage I just want to cancel this insurance as soon as possible before I actually need it but I can't get hold of anyone.</p>
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.
Do expect communication.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.
Do expect communication.
Regards
Cell C | PN
Just got a call from Cell C Customer Care but no one spoke to me.... Just dead. Is this going to be a case of Cell C/ C Surance saying they called and called the customer but no one answered the call?
Just got a call from Cell C Customer Care but no one spoke to me.... Just dead. Is this going to be a case of Cell C/ C Surance saying they called and called the customer but no one answered the call?
Just had several calls from Customer Care but there's just a scratching noice on the other side. I have tested my phone and I don't have problems getting calls from other numbers. Can I give another number here?
Just had several calls from Customer Care but there's just a scratching noice on the other side. I have tested my phone and I don't have problems getting calls from other numbers. Can I give another number here?
Finally got a call from C Surance saying my account have been cancelled. Absolutely no interest in why I wanted to cancel or any explanation why I had to wait 3 weeks to get a call from them. I will not recommend C Surance to anyone, I will actually actively denounce them. Never felt so underfalued by a supplier in my life.
Finally got a call from C Surance saying my account have been cancelled. Absolutely no interest in why I wanted to cancel or any explanation why I had to wait 3 weeks to get a call from them. I will not recommend C Surance to anyone, I will actually actively denounce them. Never felt so underfalued by a supplier in my life.