SF
Sheree F

1 reviews | Active since Jul 2013

23 Aug 2016, 13:15

Unable to Port/Horrible service

<p>After paying R20 0000 to cancel two contracts with Cell C due to them not having sufficent coverage in Rustenburg I was lucky enough to port one number to Vodacom but I am unable to port my second number as Cell C does not want to release my number for porting and no one can give me an answer as to what the problem is. </p> <p> </p> <p>First of all I paid the penalty for Cell C not having suficient coverage in Rustenburg and now I cannot get away from them. I need my cell phone number to work, thus meaning I have to port my number! </p> <p> </p> <p>Don't fall for the trap of moving over to Cell C, they have horrible reception and even worse customer service. </p>

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Replies (1)
Cell C
Cell C's reply23 Aug 2016, 13:15
Official

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN