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kH
keith H

1 reviews | Active since Jun 2010

29 Jun 2018, 15:48

Unable to offer me a better deal

Ive been a Cell C client for a long time. Im wanting to upgrade, but Cell C is unable to offer me a deal on the Iphone 7. Both Mtn and Vodacom is offering the same device for far less. Cell C, will you match this deal? Otherwise I’ll have to leave Cell C for another network provider.

0
Replies (9)
Cell C
Cell C's reply29 Jun 2018, 15:55
Official

Good afternoon Keith

We have referred this matter to the relevant department for assistance.

Do expect communication.

Regards

Cell C | PN

Cell C
Cell C's reply29 Jun 2018, 15:55
Official

Good afternoon Keith

We have referred this matter to the relevant department for assistance.

Do expect communication.

Regards

Cell C | PN

Cell C
Cell C's reply04 Jul 2018, 08:16
Official

Nomvula confirmed that she has contacted you and provided interim feedback.

Regards

Cell C | PN

kH
keith H's update04 Jul 2018, 10:51
Reviewer Update
I spoke to Nomvula yesterday morning. I'm still waiting to see what she can offer me.
kH
keith H's update12 Jul 2018, 13:43
Reviewer Update
Still waiting on a reply.
Cell C
Cell C's reply12 Jul 2018, 15:13
Official

We'll follow up with her and provide feedback.

Regards

Cell C | PN

Cell C
Cell C's reply13 Jul 2018, 09:21
Official

As per feedback, you have been contacted and assisted with the upgrade.

Regards

Cell C | PN

kH
keith H's update13 Jul 2018, 09:28
Reviewer Update
Hi, yes I've been assisted. Thank you very much.
Cell C
Cell C's reply13 Jul 2018, 09:51
Official

You're welcome and thank you for allowing us the opportunity to assist.

Regards

Cell C | PN