Unable to obtain common sense or a refund from Cell-C

To call this an uphill struggle is an understatement at best.

Since they don't deliver to my town and imposed restrictions on me that would have enabled me to obtain a cell phone within a reasonable time (without a 3 hour drive) I was left with no choice but to request a refund.

Obviously the call centre has little interest in taking anything further than step one of the process list they are provided so this leaves me in a high degree of dismay that my money is lost.

Poor show Cretin-C I will remove all aspects of any business relationship from you in my entire household and see you in small claims if my money doesn't appear within the next week.