NM
Nkosinathi M

1 reviews | Active since Sept 2016

11 Oct 2017, 08:35

Unable to get Paid Up Letter

I've settled my account with Cell C and Trying to get a paid up letter, They keep saying they will send me the letter and its more than one week now and still nothing! Account # ********** 76

My credit record at ITC is not updated and Cell C is not helping with this. It's really frustrating now as no one wants to help me with this. Very Bad Customer service from Cell C!!!

Account # ********** 76

0
Replies (1)
Cell C
Cell C's reply11 Oct 2017, 08:43
Official

You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.

One of our consultants will contact you and assist with this matter.

Regards
Cell C | PN