1 reviews | Active since Sept 2016

30 Sept 2016, 14:29

Unable to get help with my bills!

<p>While Cell C advertises their amazing service and deals, I am unable to get assistance in querying my company cell phone bills. I am promised emails with statements attached, they never arrive. Their portal is "down" , so I can get the bills myself. And I keep getting passed from one service person to the next.</p> <p> </p> <p>***** you Cell C. I see for myself how **** you are!</p>

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Replies (3)
's update30 Sept 2016, 14:33
Reviewer Update

Oh and another thing! You cant talk to their complaints divinsion. You must email or fax. Starting to sound like Telkom!

Cell C
Cell C's reply30 Sept 2016, 14:39
Official

You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.

One of the consultants in the escalations team will contact you and assist with this matter.

Regards
Cell C | PN

's update06 Oct 2016, 09:10
Reviewer Update

As yet, I still have not had my issue resolved or a satisfactory answer as to why my billing is incorrect!