1 reviews | Active since Sept 2011
Unable to cancel my month to month contract!
Hi<br> <br> I have had a contract with Red Bull Mobile that has been running month to month. I have called the call center to cancel my contract on the 8th of May and have it converted to prepaid. They requested me to also email [Email Removed] which i have also done on the 8th of May. Having not received any communication from them, i decided to call the call center again. Now i get told that i cannot cancel my contract and change to prepaid due to the migration from RBM and Cell C currently going on. And this can only be done on 1 June 2015 and effectively can only be cancelled by 30 June 2015!<br> <br> Please can you resolve this and have my contract converted to prepaid! I cannot afford to be billed for another month..
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
