Unable to cancel Fiber line for almost 2 months. No customer liaison or care.

I sent in my cancellation request to Cell C Fiber in November, have made endless amounts of calls, sent emails, raised tickets and to date there is still no resolve. 1. The call center agents cannot transfer you to retentions 2. The call center agents cannot transfer you to a team supervisor or management. 3. Tickets are closed with no response or resolve.

There is zero customer liaison or care which is why I have chosen to no longer do business with Cell C. My recommendations to anyone would be to stay away.

HOW DO I CANCEL MY FIBRE? I have followed your procedures to no avail. This is ridiculous to say the least.