JD
Janene D

1 reviews | Active since Mar 2016

02 Mar 2016, 07:41

Unable to Cancel Cell C's Getmore services

Cell C ref ***. I called on the 23/01/2016 to cancel my GetMore services. I was told to call in a months time to the GetMore call centre on *** as Cell C cannot disable my subscription. I feel that is really ridiculous as to why me, as the client needs to call around to cancel my service with GETMORE. I have been trying for the past year to cancel it. I tried calling the above number only to discover that the number does not exist. I am getting billed every month for a service I am trying to cancel for the past year. I NEED IT CANCELLED NOW!!!!

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Replies (1)
Cell C
Cell C's reply02 Mar 2016, 07:58
Official
Hello Neenzy,

Thank you for posting to us.

We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN