1 reviews | Active since Jun 2017

13 Jun 2017, 08:18

un satisfied

<p>So ive been a payment behind but after last month i am payed up to date with m cell c contracts.my simcards are still not activated and ive been at cell c to resolve the problem and nothing yet im paying for simcards that i can not use and it iust dissapoints me because im payed up to date.</p>

0
Replies (5)
Cell C
Cell C's reply13 Jun 2017, 08:27
Official

Hi Jolene

It is disappointing to learn the above and certainly not the way we render services to our customers. Sincere apologies for the unsatisfactory service.

If the accounts are up to date then the lines should be active. We will get one of our team members to assist.

Regards

Cell C | PN

Best regards,

's update13 Jun 2017, 08:50
Reviewer Update

And when will that be because at the moment im using a vodacom simcard and also have to buy data wich is also extra costs.

Cell C
Cell C's reply13 Jun 2017, 10:18
Official

Please be advised that Maropeng could not get hold of you on your contact number and was unable to send an email advising this as there is no email address on your review information.

Can you please respond to this private reply with your email address or alternative contact number and Maropeng will gladly assist.

Regards

Cell C | PN

Best regards,

's update14 Jun 2017, 09:23
Reviewer Update

***

's update14 Jun 2017, 09:26
Reviewer Update

If this is not sorted then i will have to take further steps as i heard you guys handed me over to legal but im payed up to date and then the lady who was sepost to assist me at cell c centurion told me i must stil pay every month but i will not be able to use m cell c simcards anymore.how do you expect me to pay for something that i can not use anymore