BN
Bongani N

1 reviews | Active since Jul 2019

09 Jul 2019, 06:19

un happy doing my sim swap

hi im devastated from the boulders branch in midrand in which i needed to do sim swap .i flilled the form and provided the id the emily say she cant help me due to no reaching their evaluation score because i did not say when last recharge then i provided the bank statement to show when i di put airtime via capitec . my prepaid number for sim swap is ***

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Replies (1)
Cell C
Cell C's reply09 Jul 2019, 07:49
Official
Good morning Bongani

In order to have the SIM swap processed, you need to pass your security check as it is mandatory. It helps to ensure that the customer's accounts and services are protected against ********** use and abuse. 

Kindly advise which number you want to swap and the number we can reach you on?

Regards
Cell C | PN