BM
Boitumelo M
1 reviews | Active since Mar 2022
26 Jan 2026, 16:18
*****ulent transaction
I have called cell c to cancel the contract for +*** and I was told that I have upgraded the contract it will only expire in March, I asked for investigation and I was later called that I did not upgrade my contact and I agreed on the cancellation in November 1st and later cell c tempted to deduct R948 to no success and my account was handed to the lawyers wrongful,I am disappointed of Cell c *****ulent transactions and act
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
26 Jan 2026, 16:31Dear Boitumelo M,
Thank you for getting in touch with Cell C. We’re truly sorry to hear about your experience and understand how frustrating this must be. This is certainly not the level of service we strive to provide.
Please allow us the opportunity to investigate this matter further. Kindly refer to your direct messages for further assistance.
Regards,
Cell C | LD
Thank you for getting in touch with Cell C. We’re truly sorry to hear about your experience and understand how frustrating this must be. This is certainly not the level of service we strive to provide.
Please allow us the opportunity to investigate this matter further. Kindly refer to your direct messages for further assistance.
Regards,
Cell C | LD
Cell C's reply26 Jan 2026, 16:31
Official
Dear Boitumelo M,
Thank you for getting in touch with Cell C. We’re truly sorry to hear about your experience and understand how frustrating this must be. This is certainly not the level of service we strive to provide.
Please allow us the opportunity to investigate this matter further. Kindly refer to your direct messages for further assistance.
Regards,
Cell C | LD
Thank you for getting in touch with Cell C. We’re truly sorry to hear about your experience and understand how frustrating this must be. This is certainly not the level of service we strive to provide.
Please allow us the opportunity to investigate this matter further. Kindly refer to your direct messages for further assistance.
Regards,
Cell C | LD
Cell C's replyOfficial
27 Jan 2026, 16:33Dear Boitumelo Madisha,
Busisiwe from our support team has confirmed that they have reached out to you and is currently addressing your query. You will receive feedback on this matter as soon as possible.
Cell C | DA
Busisiwe from our support team has confirmed that they have reached out to you and is currently addressing your query. You will receive feedback on this matter as soon as possible.
Cell C | DA
Cell C's reply27 Jan 2026, 16:33
Official
Dear Boitumelo Madisha,
Busisiwe from our support team has confirmed that they have reached out to you and is currently addressing your query. You will receive feedback on this matter as soon as possible.
Cell C | DA
Busisiwe from our support team has confirmed that they have reached out to you and is currently addressing your query. You will receive feedback on this matter as soon as possible.
Cell C | DA
BM
Boitumelo M's updateReviewer Update
30 Jan 2026, 16:21Hi Cell C
I did not receive any feedback from busisiwe the day she called we could not hear each other that's a big lie that she spoke to me she even sent the sms that the query was resolved can I get my feedback regarding your *****ulent actions and not allowing client to make informed decision
I did not receive any feedback from busisiwe the day she called we could not hear each other that's a big lie that she spoke to me she even sent the sms that the query was resolved can I get my feedback regarding your *****ulent actions and not allowing client to make informed decision
BM
Boitumelo M's update30 Jan 2026, 16:21
Reviewer Update
Hi Cell C
I did not receive any feedback from busisiwe the day she called we could not hear each other that's a big lie that she spoke to me she even sent the sms that the query was resolved can I get my feedback regarding your *****ulent actions and not allowing client to make informed decision
I did not receive any feedback from busisiwe the day she called we could not hear each other that's a big lie that she spoke to me she even sent the sms that the query was resolved can I get my feedback regarding your *****ulent actions and not allowing client to make informed decision
Cell C's replyOfficial
30 Jan 2026, 18:56Dear Boitumelo M,
Apologies for the frustration experienced.
The query has been re-assigned to Ntibi from our Hello Peter support team.
Rest assured that she is actively working on your query and will be in touch as soon as possible.
Cell C | DA
Apologies for the frustration experienced.
The query has been re-assigned to Ntibi from our Hello Peter support team.
Rest assured that she is actively working on your query and will be in touch as soon as possible.
Cell C | DA
Cell C's reply30 Jan 2026, 18:56
Official
Dear Boitumelo M,
Apologies for the frustration experienced.
The query has been re-assigned to Ntibi from our Hello Peter support team.
Rest assured that she is actively working on your query and will be in touch as soon as possible.
Cell C | DA
Apologies for the frustration experienced.
The query has been re-assigned to Ntibi from our Hello Peter support team.
Rest assured that she is actively working on your query and will be in touch as soon as possible.
Cell C | DA