IO
Innocent O
1 reviews | Active since Jun 2025
24 Jun 2025, 14:03
*****ulent sim swop
I registered a case of ***** on my contract cell phone and i was given a case number only to be informed 14 days later when doin a follow up that there is no case registered.cell c never stops to disappoint to the core.very ***********
Helpful (0)
Replies (1)0
Replies (1)
Cell C's replyOfficial
24 Jun 2025, 14:16Dear Innocent Onneile,
Thank you for bringing this to our attention.
We sincerely apologize for the inconvenience and frustration you’ve experienced regarding your case and the lack of follow-up. We understand how serious this situation is, especially given the nature of ********** activity on your contract line.
To help you with this matter, kindly send us, the case reference number you received when you logged the case, a copy of your ID and an Affidavit stating your case to *** Once we receive the required documents, we will escalate the matter to the relevant team for further assistance and resolution.
We truly value your patience and understanding and are committed to resolving this for you.
Regards,
Cell C | PN
Thank you for bringing this to our attention.
We sincerely apologize for the inconvenience and frustration you’ve experienced regarding your case and the lack of follow-up. We understand how serious this situation is, especially given the nature of ********** activity on your contract line.
To help you with this matter, kindly send us, the case reference number you received when you logged the case, a copy of your ID and an Affidavit stating your case to *** Once we receive the required documents, we will escalate the matter to the relevant team for further assistance and resolution.
We truly value your patience and understanding and are committed to resolving this for you.
Regards,
Cell C | PN
Best regards,
Cell C's reply24 Jun 2025, 14:16
Official
Dear Innocent Onneile,
Thank you for bringing this to our attention.
We sincerely apologize for the inconvenience and frustration you’ve experienced regarding your case and the lack of follow-up. We understand how serious this situation is, especially given the nature of ********** activity on your contract line.
To help you with this matter, kindly send us, the case reference number you received when you logged the case, a copy of your ID and an Affidavit stating your case to *** Once we receive the required documents, we will escalate the matter to the relevant team for further assistance and resolution.
We truly value your patience and understanding and are committed to resolving this for you.
Regards,
Cell C | PN
Thank you for bringing this to our attention.
We sincerely apologize for the inconvenience and frustration you’ve experienced regarding your case and the lack of follow-up. We understand how serious this situation is, especially given the nature of ********** activity on your contract line.
To help you with this matter, kindly send us, the case reference number you received when you logged the case, a copy of your ID and an Affidavit stating your case to *** Once we receive the required documents, we will escalate the matter to the relevant team for further assistance and resolution.
We truly value your patience and understanding and are committed to resolving this for you.
Regards,
Cell C | PN
Best regards,