NM
Ntombizonke M
1 reviews | Active since Jul 2012
03 Dec 2024, 12:08
*****ulent debit order
Cell C debited an amount of R296 into my account, whereas I have no contract with them. The initial contract I had ended in September 2024, last payment was end of October 2024.
Now what is this 296 for?
Helpful (0)
Replies (1)0
Replies (1)
Cell C's replyOfficial
03 Dec 2024, 12:22Dear Ntombizonke Mehlomakulu,
Thank you for contacting Cell C.
We understand your concern regarding the unexpected debit of R296, and we sincerely apologize for any inconvenience this may have caused.
To investigate this matter thoroughly, we’ve escalated your query to our billing team. One of our dedicated consultants will contact you shortly to assist in resolving the issue and provide clarity on the debit.
We appreciate your patience and assure you that we’re committed to resolving this promptly.
Regards,
Cell C | GN
Thank you for contacting Cell C.
We understand your concern regarding the unexpected debit of R296, and we sincerely apologize for any inconvenience this may have caused.
To investigate this matter thoroughly, we’ve escalated your query to our billing team. One of our dedicated consultants will contact you shortly to assist in resolving the issue and provide clarity on the debit.
We appreciate your patience and assure you that we’re committed to resolving this promptly.
Regards,
Cell C | GN
Cell C's reply03 Dec 2024, 12:22
Official
Dear Ntombizonke Mehlomakulu,
Thank you for contacting Cell C.
We understand your concern regarding the unexpected debit of R296, and we sincerely apologize for any inconvenience this may have caused.
To investigate this matter thoroughly, we’ve escalated your query to our billing team. One of our dedicated consultants will contact you shortly to assist in resolving the issue and provide clarity on the debit.
We appreciate your patience and assure you that we’re committed to resolving this promptly.
Regards,
Cell C | GN
Thank you for contacting Cell C.
We understand your concern regarding the unexpected debit of R296, and we sincerely apologize for any inconvenience this may have caused.
To investigate this matter thoroughly, we’ve escalated your query to our billing team. One of our dedicated consultants will contact you shortly to assist in resolving the issue and provide clarity on the debit.
We appreciate your patience and assure you that we’re committed to resolving this promptly.
Regards,
Cell C | GN