1 reviews | Active since Jan 2019
*****ulent cell phone contracts
My mother was offered a cell phone contract telephonically by Cell C and the phone was delivered to her, the monthly payment for recycled iPhone 8 is R400 however every month they increase the amount, the phone was blocked since 01/10/2024 and yet no payment has been skipped, we contacted Cell C via WhatsApp and obviously no solution because we are talking to a programmed robot, she’s been to Cell C maponya mall branch and annoyingly they fail to assist except to give her a phone to call customer care which is of no use because they take people for granted and are useless, up to now the phone is still blocked while they keep messaging up her bank account with random debit orders. I want Cell C to come collect their phone today at 515 Madondo street, Mofolo south, Soweto and cancel the *****ulent contract with immediate effect, Cell C is a ******* service provider, they prey on innocent elderly people, the CEO should account for this complaint and do as I say because my mother cannot continue to pay for services which she doesn’t get to enjoy, this is ***** and Cell C should be investigated and exposed, her number is ***
Thank you for contacting Cell C.
We sincerely apologize for the inconvenience your mother has experienced. To assist with resolving this account issue, could you please provide us with a contact number where our team can successfully reach your mother?
We're committed to ensuring this matter is addressed as quickly as possible.
Regards,
Cell C | TM
Best regards,
Thank you for contacting Cell C.
We sincerely apologize for the inconvenience your mother has experienced. To assist with resolving this account issue, could you please provide us with a contact number where our team can successfully reach your mother?
We're committed to ensuring this matter is addressed as quickly as possible.
Regards,
Cell C | TM
Best regards,
We value all our customers and are committed to addressing your concerns.
Regards,
Cell C | TM
Best regards,
We value all our customers and are committed to addressing your concerns.
Regards,
Cell C | TM
Best regards,
Our team tried to contact you, but we haven’t been successful so far. Could you please provide an alternative phone number or suggest a more convenient time for us to reach you?
Cell C | MP
Best regards,
Our team tried to contact you, but we haven’t been successful so far. Could you please provide an alternative phone number or suggest a more convenient time for us to reach you?
Cell C | MP
Best regards,
We apologize for the frustration and confusion caused by these unresolved issues with your mother’s and her sister’s accounts.
We take your concerns seriously and are escalating your case to our senior team to ensure all outstanding matters, including unauthorized deductions, contract transparency, and recent service disruptions, are investigated and addressed.
To clarify the next steps, our team will prioritize reaching out directly to your mother at a convenient time for her. If possible, could you confirm an alternative number or preferred time so we can coordinate more effectively?
Additionally, we understand your request for a clear contract review and details on the contact person who managed the initial arrangement.
Kind regards,
Cell C | NZ
Best regards,
We apologize for the frustration and confusion caused by these unresolved issues with your mother’s and her sister’s accounts.
We take your concerns seriously and are escalating your case to our senior team to ensure all outstanding matters, including unauthorized deductions, contract transparency, and recent service disruptions, are investigated and addressed.
To clarify the next steps, our team will prioritize reaching out directly to your mother at a convenient time for her. If possible, could you confirm an alternative number or preferred time so we can coordinate more effectively?
Additionally, we understand your request for a clear contract review and details on the contact person who managed the initial arrangement.
Kind regards,
Cell C | NZ
Best regards,
Our team tried to contact you on the number ***, with no success as the number rings to voicemail. Could you please provide an alternative phone number or suggest a more convenient time for us to reach you?
Cell C | DA
Best regards,
Our team tried to contact you on the number ***, with no success as the number rings to voicemail. Could you please provide an alternative phone number or suggest a more convenient time for us to reach you?
Cell C | DA
Best regards,
