BG
Banisha G
1 reviews | Active since Nov 2016
29 Nov 2024, 12:06
*****ulent account on my ID profile
Good day I had a CEll C contract for Yeats I have canceled the contract.
Today I was going to Credit Score and came across Cell C contract not my number. Says I am I. ARREARS missed payment for six months.
To my disbelief I tried to contact Cell C customers services on 084135. Waited like 40 minutes only answering services no option to speak to a consultant. Tried again still the same. I am shocked how fid someone take a contract out when . Who and how is the question I ask
The fact the is no on to speak to you I. Cases of emergency shocks me more.
This is dropping g my credit score and thereby giving poor ratings.
I need answers urgently.
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Replies (2)
Cell C's replyOfficial
29 Nov 2024, 12:28Dear Banisha Govender,
We sincerely apologize for the inconvenience and frustration this situation has caused you. We understand the importance of resolving this matter quickly, especially with regard to the impact on your credit score.
We have escalated your query to the appropriate team. Rest assured, our team will assist you promptly and ensure the matter is resolved efficiently.
Regards
Cell C | DA
We sincerely apologize for the inconvenience and frustration this situation has caused you. We understand the importance of resolving this matter quickly, especially with regard to the impact on your credit score.
We have escalated your query to the appropriate team. Rest assured, our team will assist you promptly and ensure the matter is resolved efficiently.
Regards
Cell C | DA
Cell C's reply29 Nov 2024, 12:28
Official
Dear Banisha Govender,
We sincerely apologize for the inconvenience and frustration this situation has caused you. We understand the importance of resolving this matter quickly, especially with regard to the impact on your credit score.
We have escalated your query to the appropriate team. Rest assured, our team will assist you promptly and ensure the matter is resolved efficiently.
Regards
Cell C | DA
We sincerely apologize for the inconvenience and frustration this situation has caused you. We understand the importance of resolving this matter quickly, especially with regard to the impact on your credit score.
We have escalated your query to the appropriate team. Rest assured, our team will assist you promptly and ensure the matter is resolved efficiently.
Regards
Cell C | DA
BG
Banisha G's updateReviewer Update
29 Nov 2024, 12:30Please give me a turn around tie. I tried calling g you'll five times today with no joy.
BG
Banisha G's update29 Nov 2024, 12:30
Reviewer Update
Please give me a turn around tie. I tried calling g you'll five times today with no joy.