HC
Hennielana C
1 reviews | Active since Feb 2016
02 Mar 2016, 11:36
Uhnappy with service PRE708813
I had a complaint about 2 weeks ago on Hello Peter regarding my Samsung S6 phone. Customer care said they will phone me back the next to resolve the query. Two weeks later no response? Why can Samsung fix my phone but cell C can not? The lady at the Brits branch said that Samsung is not a product of Cell C.... Its been a month and my cell phone has not been returned from Cell C's Repairs centre and my query has not been resolved!!
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Cell C's replyOfficial
02 Mar 2016, 11:52Hello Hennielana,
Thank you for posting to us.
A follow up request has been sent and feedback will be provided. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
A follow up request has been sent and feedback will be provided. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Cell C's reply02 Mar 2016, 11:52
Official
Hello Hennielana,
Thank you for posting to us.
A follow up request has been sent and feedback will be provided. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
A follow up request has been sent and feedback will be provided. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN