Typical Tick box Service when Account queried

<p>Mssrs Cell C,</p> <p> </p> <p>I have tried twice now to contact the Call Center and twice I have been disconnected whislt dealing with Nomsa.</p> <p> </p> <p>Simple query related to Billing :</p> <p>Contract price is R749 inclusive, Debit Order taken is R1098.00.</p> <p> </p> <p>Simply explain how the make up is made for the Invoice as the Web Portal is R0.00. </p> <p>Suppose I should simply log a white Collar crime of ***** against the Company to ensure accurate records are kept for the Billing of Services.</p> <p> </p> <p>Saddened to see staff not capable of answering query, yet have to be able to do all security check but then useless in offering a service delivery on the query lodged?</p> <p>Regards</p> <p>Craig</p> <p> </p>