1 reviews | Active since Oct 2018
****ty services
When I took out a contract with cell c I made it clear that I want my debit order to be on the 1st day of the month, ever since you guys haven't been doing that instead I'll have to call you monthly to make payment. I have accumulated penalties and bank charges because of your irregular debit dates.
One the 11th of December 2023, I spoke to a so called supervisor from openline named Themba Duiker who assured me that my query will be resolved with a ref no: ***, even emailed my bank statement to his email address *** but 10 days later no response.
20 December 2023 I then made a follow up on my query only to receive a second ref no: *** then a rude lady named Patricia Molaudi with a stinking attitude and only focused on what she wanted to say instead of listening to me, then I requested to speak a manager only to be told they all not available after holding on for 6 minutes!!!
PLEASE CANCEL THIS CONTRACT.
I would never recommend anyone to take up anything with Cell C, the worst service provider I have ever had to deal with.
Thank you for contacting us.
The matter will be escalated to our Support team for assistance. We apologize for any inconvenience.
Cell C | NT
Thank you for contacting us.
The matter will be escalated to our Support team for assistance. We apologize for any inconvenience.
Cell C | NT
