****ty service

My account was handed over and i paid what I owed in arrears yet I'm told I'm still owing close to six thousand yet the lawyers said i owed 2500 so now I'm confused as to how am I still paying for a simcard I'm no longer allowed to use and being told different prices and i have been waiting for thwir call since last week Thursday. Should there a **** happening at cell c can it not be done with our names and money.