NM
Nokuphiwa M

1 reviews | Active since May 2016

11 May 2016, 13:03

****ty service

<p>I have just spoken to a consultant by the name of Portia and she just hung up on my ear as i was talking to her, I am vey upset with Cell c, they cannot help me with my sim swap, it's now the 2nd day requesting for this and i am still not assisted. </p> <p>To put the cherry on top, their agent puts the phone down on my ear as I am talking to her.</p> <p>Cell C is running a circus and i feel sorry for people who still want to joing this **** network</p>

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Replies (1)
Cell C
Cell C's reply11 May 2016, 13:15
Official

Sincere apologies for the unsatisfactory service and inconvenience caused.

It is disappointing to learn that the agent did not conduct herself in a professional manner and did not offer the service and expected.

This will be addressed with the team manager to have this kind of behavior rectified.

Regards

Cell C | PN

Best regards,