1 reviews | Active since Nov 2016

16 Nov 2016, 17:57

****ty service

<p>I took out a contract with cell c and got a Samsung A3 more than six months ago. I haven't used it because there is a network problem that agents at cell c said was not their fault but that I should call Samsung! I bought the phone from cell c, cell c is the one who bought a ****ty phone from Samsung, why must I be the one to contact Samsung? I feel like the way my problem was handled was not great and I am writing this review because I do not know what else to do</p>

0
Replies (3)
Cell C
Cell C's reply17 Nov 2016, 07:09
Official

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Cell C
Cell C's reply18 Nov 2016, 10:01
Official

Palesa could not get hold of you on your contact numbers. However she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.

Please respond to her email and she will gladly assist.

Regards

Cell C | PN

Cell C
Cell C's reply21 Nov 2016, 10:58
Official

Please be advised that Palesa could not get hold of you on your contact number. However, she will keep trying.

Regards
Cell C | PN