Two Years of endless issues

1 - I have been having the worst experience with cell c and every time I call them I hit a dead end I cancelled my contract 2/08/2021, 30 days before expiry I did not activate any other services they activated services without my permission and the number in question has never been used since than today I have R1156.98 For a number that has been destroyed!!!!!!!!!!! 2 - I have been trying to cancel my cellc insurance since march 2022 I've sent emails and even called but till today nothing has been done!!

I have followed all the processes but still nothing this is really disappointing i will never take out another phone contract with Cell C.