IM
Innocent M

1 reviews | Active since Nov 2015

10 Nov 2015, 21:26

Two Weeks Of Waiting And Nothing

A cell C sales person called to offer a phone contract deal, on the 28th of October, She said their orders takes 48hrs-72hrs for delivery, okay good, then i gave her my work address for delivery(Kempton Park), physical address where i reside(Pretoria), my id number and all the required info asked for clearance and approval. Come the 2nd of November the courier guys calls me and tell me my delivery from Cell C is ready and asked if il be available to receive, i excitedly said yes, they called me to come collect at our reception only to find that Cell C Just Sent a box with just a single sim card<br> well the courier guys told me the phone they dont have stock but they'l get phones on 5th of October, i then signed of the delivery since i couldn't return it back because it did not have a phone with. so i called Cell c again to complain on not receiving the phone but just a sim card that i cant even use to the sales person who called me from the start her name is Sameria/Samelia(Not Sure of the name) and told me same thing as the courier guys, come the 5th of October they stil postponed to this week on the 9th of October, still nothing. OTP Number is 221198. Phone is (HUAWEI P8 Light)

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Replies (1)
Cell C
Cell C's reply11 Nov 2015, 07:52
Official
Hello Innocent.Vee,

Thank you for posting to us.

We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.

Regards
Cell C | PN