Two Weeks Later and Absolutely No Resolution

This is my third Hello Peter complaint pertaining to Cell C. I have had phone calls from various agents and no one has been able to help me. If I call the call center to cancel this application and have my money refunded they have bad attitude and excuse after excuse. It has almost been 2 weeks and all I want to do is have this contract that has been an issue cancelled and money refunded. You cannot take money out of my account if you have not given me a product or service. What more do I have to do in order to get my money back? If this is not resolved after this I will be taking this further.