Twitter Support basically just a messaging service with no follow up

<p>I logged a few complaints on Twitter and I even received many responses around how I needed to DM the contact details, and that this was being looked at and someone would respond.</p> <p> </p> <p>In short, three days of tweets, and multiple replies, but no actual phone call, or resolution, or follow up, now coming up for a week later.</p> <p> </p> <p>I suspect the "Twitter support" might actually just be an automated bot that doesn't do anything other than scripted responses to make it look like issues are being addressed.</p>