1 reviews | Active since Nov 2017
TWICE BEATEN THRICE SHY
Cell C suspended my services from the 03 March 2025. I called in to find out why, since i have been paying my dues monthly and i was told its VAT, which i knew nothing about that i had to pay. The person who assisted me told me that he would reconnect me as soon as we were done talking. He never did, and in the evening i called Cell C again, a lady told me to send the proof of payment (R60) to the email that she provided and that my services would be opened. I sent the proof of payment immediately. Until now my line remains closed. To think that i am expecting a call from prospective employers this week, tjo cell c is worse, but i blame no one but myself because the last time they did me wrong i had intented to cancel their subscription. Twice beaten thrice shy. Pls open my line
Thank you for reaching out and bringing this matter to our attention. We sincerely apologize for the inconvenience you’ve experienced with the suspension of your services and the lack of follow-up on your case. We understand how important it is to have your services restored, especially during such a critical time.
We have escalated this issue to our Support Team for immediate attention. They will look into the matter and ensure your line is reconnected as soon as possible.
We truly appreciate your patience as we work to resolve this, and we deeply regret any stress or disruption this has caused you.
Regards
Cell C | CW
Thank you for reaching out and bringing this matter to our attention. We sincerely apologize for the inconvenience you’ve experienced with the suspension of your services and the lack of follow-up on your case. We understand how important it is to have your services restored, especially during such a critical time.
We have escalated this issue to our Support Team for immediate attention. They will look into the matter and ensure your line is reconnected as soon as possible.
We truly appreciate your patience as we work to resolve this, and we deeply regret any stress or disruption this has caused you.
Regards
Cell C | CW
Our team attempted to get in touch with you, but we were unable to reach you.
However, your payment has been sent for allocation and will be processed within 2-3 working days. In the meantime, we’ve resumed your line.
Regards,
Cell C | TM
Our team attempted to get in touch with you, but we were unable to reach you.
However, your payment has been sent for allocation and will be processed within 2-3 working days. In the meantime, we’ve resumed your line.
Regards,
Cell C | TM