SB
Shaina B

1 reviews | Active since Oct 2025

11 Oct 2025, 20:34

TSHIAMO CUSTOMER SUPPORT AGENT !

I was really struggling to resolve a recent issue I had and kept being transferred through to department after department - but eventually came through to a kind young man by the name of Tshiamo from the support team - who firstly acknowledged everything I said from the get go and proactively took initiative to resolve my issue - and secondly managed to guide me and answer all questions I had . Very warming , calm , great customer relations and services received from this guy . He restored my trust in the brand and deserves to be seen as knowledge champion 🤩

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Replies (1)
Cell C
Cell C's reply11 Oct 2025, 20:39
Official
Dear Shaina,

Thank you for taking the time to share your experience. We are truly pleased to hear that Tshiamo provided you with exceptional service and support. His attentiveness, initiative, and professionalism reflect the standards we strive for at Cell C.

Your feedback has been shared with our team, and Tshiamo will be formally recognized for his outstanding contribution. We appreciate your kind words and are grateful for the opportunity to restore your trust in our brand.

Warm regards,
Cell C | NM

Best regards,