dN
duncan N

1 reviews | Active since Aug 2017

23 Aug 2017, 15:38

Trying to get to there legal department

Someone phoned me yesterday and said they were from cell c and would like my ID no. because they want to give me some info on my contract. I said i will not give my ID no over the phone as i don't know where you are calling from. An hour later my cell no was suspended, I have been trying to phone the legal phone no.( ********** 200) and get the message that this no. does not exit. I have phoned there call centre 3 times today 23/08/2017 and they have put me through and have spent 40 min listening to music. This is pathetic

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Replies (1)
Cell C
Cell C's reply23 Aug 2017, 15:45
Official

Good afternoon Duncan

We apologize for the unsatisfactory service and inconvenience caused. One of our consultants will contact you and assist.

Do expect communication.


Regards
Cell C | PN