JS
Johan S
1 reviews | Active since Feb 2012
07 Jan 2016, 11:48
Trying to cancel contract for 3 months
My wife has been trying to get her expired contract canceled for the past 3 months. She has spoken to numerous people at the Cell C call centre and everyone confirms that they are cancelling the contract and then she gets billed again.<br> <br> Bottom line is, we want the contract cancelled and the number retained for prepaid please.
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Cell C's replyOfficial
07 Jan 2016, 11:54Hello jsteyn,
Cancelling your contract should not be this frustrating. This is certainly not the service we wish to render to our customers. Please accept our sincere apology for the inconvenience.
We will get a consultant to assist with the cancellation.
Regards
Cell C | PN
Cancelling your contract should not be this frustrating. This is certainly not the service we wish to render to our customers. Please accept our sincere apology for the inconvenience.
We will get a consultant to assist with the cancellation.
Regards
Cell C | PN
Cell C's reply07 Jan 2016, 11:54
Official
Hello jsteyn,
Cancelling your contract should not be this frustrating. This is certainly not the service we wish to render to our customers. Please accept our sincere apology for the inconvenience.
We will get a consultant to assist with the cancellation.
Regards
Cell C | PN
Cancelling your contract should not be this frustrating. This is certainly not the service we wish to render to our customers. Please accept our sincere apology for the inconvenience.
We will get a consultant to assist with the cancellation.
Regards
Cell C | PN