Trying to cancel a contract is impossible
I have had a data contract as a backup for years! The contract has expired and is now on month to month.
I have called the call centre to cancel but with no success.
I have sent emails and get an automatic reply saying that they will be in touch in 48 hours... but I never get a call from them.
If a company send an auto response with a time frame it should be kept to!
This is absolutely terrible service!
Good morning Keith
Cancelling your contract should not be this frustrating. This is certainly not the service we wish to render to our customers. Please accept our sincere apologies for the poor service.
We will get a consultant to contact you and assist.
Regards
Cell C | PN
Good morning Keith
Cancelling your contract should not be this frustrating. This is certainly not the service we wish to render to our customers. Please accept our sincere apologies for the poor service.
We will get a consultant to contact you and assist.
Regards
Cell C | PN
Lungile could not get hold of you on your contact numbers. However, she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.
Please respond to her email and she will gladly assist.
Regards
Cell C | PN
Lungile could not get hold of you on your contact numbers. However, she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.
Please respond to her email and she will gladly assist.
Regards
Cell C | PN
Lungile has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Lungile has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN