Trying for 2 months to upgrade my existing Cel C home fibre account - PATHETIC SERVICE

We have an existing Cel C fibre facility at home that i have been trying to upgrade since 5 July 2018. Herewith the history of my attempts to try and get some sort of service from anyone in Cel C. 5.7.2018-app**** for upgrade 9.7.2018 - Faith Marishone - tried to sort it out but with no success 13.7.2018 - follow up with email to find out what is happening, no reply 16.7.2018 - follow up with another email , no reply 30.7.2018 - phoned and spoke to M Makhasola - unable to assist 12.8.2018 - Follow up with phone call, pushed from pillar to post to various departments, no one can assist to upgrade my fibre at home 28.8.2018 - Phoned ********** 273 and spoke to Felicia, who could not assist,she put me through to Pearl, who could not assist. I then insisted to speak to a manager, Denver was not very keen to assist and insisted to get my details and would phone me back before close of business. it is now 18:35 and not a word from the deparment manager Denver Unbelievable that throughout such a huge organization no one is able to get me in touch with the fibre upgrade division. i have never had such bad service and no care attitude from a service provider. So hopefully by naming and shaming Cel C and their *********** staff someone from the Executive level would consider actually giving a damn to a cel c client's request of 2 months ago