Try and do business with Cell C

<p>I have been struggling to add a line to my existing business for over three weeks now! <br />I had to complete forms, and follow the normal process. After a long wait, got informed that I need to confirm this on a letterhead. <br />Letter number one went out.<br />Then I was told I need to specify a duration of the contract. I asked what options do I have? Then advised me I can choose any period!<br />I chose a month to month, and submitted another letter!<br />Then the agent advised me, I can`t. I need to sign up for 12 or 24 months....info I could have been told from the start! <br />Then I had to submit another letter confirming the term. I did this. <br />Finally, after another enquiry I had to submit another letter stating the router I require. Still no contract. How many letters do you want and what info do you require? <br />I made contact with the call centre today and politely shared my frustration. I was assured I can expect a call within 15-20 minutes....still waiting.<br />The agent will not give me the details of a senior manager as I need to escalate my request. This info is privileged and may not be given to me. So, who handles problems? <br />Does cell c have enough clients? <br />Can I please give you more business, Cell C? <br />Please call me and afford me the opportunity to spend more money with you. I have spent many hours trying with no luck dealing with incopetent staff.<br />I cant really cancel everything I have with you as I have two existing lines and am contractually bound. <br />If you would allow me, I really would want to cancel everything! Would you consider? Please?<br />I must honour payments each month but how do you treat existing clients?</p>