Truly a waste
<p>In 2015, I had been a longstanding customer of Cell C , you more than happy in taking my money for connecting me to the telecommunications network , you put my business on the map & connected me 247 to my family , friends & the world. One day in June , I was cut from your network , it was aftyer 24hrs that I made contact with your call center which advise me that I was cut from the network due to using data beyond the prescribed limit, also payment was demanded for me to be reconnected to the network , the charges that were demanded were R 5000, I retorted & stated that show me the proof of the usage & I will pay the bill , it's 2017 no bill has been issued but yet I have been black listed thanks to you & your corporate governance, further I was informed that there were would be a discoung of R 500, still no bill. So I started paying of the account to your prescribed debt collector for the last 14 months , I was not informed that a new company had taken over my outstanding bill & that I would have to make payment to them. I received a phone call from the new debt collector who stated my outstanding balance of R4500 & I should make immediate payment or face legal action , what has happened to the payments that I have been making for the last 14 months ? I was rude & will continue to be , because don't phone me & treathen me , to the operator from , MDS , grow a set , this matter needs to be sorted in 24 hours , if this fails, I will turn to the courts .</p>
Hi Nathan
We will refer this matter to our legal team for further assistance. They will provide clarity regarding this matter but as for the balance from the new collector, they should have records from the company that they took over from as they will continue with the outstanding balance.
Regards
Cell C |PN
Best regards,
Hi Nathan
We will refer this matter to our legal team for further assistance. They will provide clarity regarding this matter but as for the balance from the new collector, they should have records from the company that they took over from as they will continue with the outstanding balance.
Regards
Cell C |PN
Best regards,
