Treated like a ******** because I cant pay my account... requested payment holiday may times

So the struggle with Cell C continues ... I requested a payment holiday on my cell phone account since the start of this lockdown. This was done on email , via the call centre and eventually hello peter compalint.

I just received a call from a very arrogant male from cell c wanting payment. I told him I requested a payment holiday and according to myself if was approved

HIS REPLY My account was in arrears even before march that is why you did not qualify ... THAT IS A LIE!!!!!!!!! Ive manage to pay ALL my account until end of May with the saving I had in my account. My money has now run out completely and I cant pay my accounts. Im only returning to work on 3 August 2020.

I can not believe that this man said to me my accounts were in arrears before MARCH Im so shocked. Its amazing how Cell c gave me 6 cell phone contract and now that im in trouble with the Covid 19 issued they refuse to help me. Likely 3 of my contract end December 2020. I will never ever ever make use of Cell C again.

It unbelievable how I have received payment holidays on my vehicle accounts, life policies, credit card account BUT Cell c is treating me like Im a ******** running away from my debt