Treated like a ********

I recently have experienced a personal situation that has caused me to be unemployed. I have informed Cell C of my change in circumstances. Having been a client for nearly 10 years, who has not missed or been late with a payment until recently I would've expected better treatment and understanding. Instead I have been met with attitude and been told to use another network. I am not running away from my responsibilities of paying my account, I am asking to be met halfway. I am disgusted and appalled at how I have been treated like a ********. Since my number has been removed from the network I cannot be contacted