Trash service from Cell C

Item: Cell C
Rating: 1
Author: Benedict N

I'm not happy with the terrible service I got from Cell C customer care services. on the 29th of August, I bought their Home connecta data bundle(100GB), recieved a notification(SMS) saying that the bundles has been loaded for 30 days and checked the balance, everything was fine...on the 31st August, I lost enternet connection and when I checked the balance again it reflected zeros... Called their service center for several times and all the consultants I've been speaking to are not helping me with the matter, saying their systems could have not been updated!!!

Helpful (0)

Replies (2)

Cell C's replyOfficial

01 Sept 2022, 06:58

Dear Benedict

Thank you for getting in touch with Cell C.

We have received your review regarding the Home Connecta Flexi data balance. Kindly send us a private reply with the Cell C number in question so we access account and assist.

^NZ

Cell C's reply01 Sept 2022, 06:58

Official

Benedict N's updateReviewer Update

01 Sept 2022, 09:09

Well that doesn't help!!
I have an SMS notification saying the bundles has been loaded successfully! And I checked the balances thereafter, the data was there

Benedict N's update01 Sept 2022, 09:09

Reviewer Update

Well that doesn't help!!
I have an SMS notification saying the bundles has been loaded successfully! And I checked the balances thereafter, the data was there