1 reviews | Active since Dec 2015
Transfer of contracts from Autopage
Autopage comms regarding the transfer of accounts to CellC was misleading, all email subjects and sms details alluded to the fact that the contracts will be transferred to CellC (like was the contracts of MTN and Vodacom)-when contacting CellC to ask my options the agent advised me that FIRSTLY I am not a customer of CellC i must contact GloCell-I kept insisting that this is a far greater issue-I want to notify Cell C about the way I have been treated by the service providers. Well I was told to contact my service provider GloCell and tell them my story....<br> <br> I was happy that at last i can go to any cell c shop to deal with my contract queries & issues and also to buy data online which i could not do with autopage. I am not interested to be a customer of cell c and if the transfer comms was not so cryptic i would have complained before transfer!!<br> <br> CellC due to the attitudes of your agents and your service provider's i will transfer my contract to another provider- I will also ensure that every customers knows that leaving another provider to come to cell c because they buy you out is not necessarily the only thing to consider - because once cell c has you they do not really car
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
