AP
ANDREW P

1 reviews | Active since Jul 2015

23 Jul 2015, 13:51

TRAMINATION OF CONTRACT

I TOOK OUT A CONTRACT WITH CELL C. CONTRACT EXPIRED AND I CANCELL BT IT WAS NEVER CANCELED I WENT TO THE BRANCH AND A MR TAVIN LEE HANSEN WAS ASSITING ME. I WAS BEING BILLED FOR 7YEARS WITHOUT PHONE OR SIM. HANSEN SUGGESTED THAT I TAKE NEW PHONE SUBSCRIPTION R78,00 ON THAT CONTRACT. ALL 2 FIND OUT I AM PAYING A FUTHER R360 PM. MADE ENQUIRIES BUT I'M REFERRED BACK TO HASSEN, WHO CANNOT GIVE ME AN EXPLANATION I,M POSTED FROM PILLAR TO POST AND FRUSTRATED.<br> <br> NO ONE CAN HELP ME I SUFFER FINANCIALLY AND EMMOTIONALLY I NEED HELP AS CELL C ITSELF IS NOT WILLING TO ASSIST IT'S BEEN YEARS SINCE I HAVE BEEN SEEKING THEIR ASSISTANCE. I'VE HEARD TODAY FROM MABILIETSIE ABOUT YOUR EXCELLENT SERVICES.<br> <br> <br> THE NUMBER FOR THE CONTRACT IS 084 857 826.

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Replies (1)
Cell C
Cell C's reply23 Jul 2015, 14:23
Official
Hello ENDONIX,

Thank you for posting to us.

We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon. Be assured this wil be sorted.

Regards
Cell C | PN