Train your staff

Horrible service and *********** staff! Called just to ask them just to use my airtime to buy LTE data since I was unable to do so on my end and ended up on countless unnecessary holds, most over 10 minutes. They told me I had insufficient funds but could not tell me what happened to the airtime. Even the managers could not figure out what happened and I was promised a call back within an hour. It’s been over 4 hours and still no word. All I have is airtime that disappeared out of the blue and still no internet connection. Worst part is that my business is suffering now because of this and Cell C couldn’t care less. Great