CW
Cheryl W

1 reviews | Active since Nov 2020

08 Nov 2020, 12:10

Totally unacceptable service..

I find it totally unacceptable that you as A SP just goes ahead and cancel an agreement without any notice also after everything is paid. You handed me my over and when I called Nudebt they said the returned it to cell C because theres no outstanding amount.. you closed my number which I been using all my life and when my husband had an emergency he could not get hold of me?? I need this to be fixed, my contract reinstated and my number activated. Asap.. you are in breach of contract as stated in Clause 6.1 of the agreement. Trying to get hold of your head office for A week now and no success. Totally unacceptable. And will proceed to ombudsman and newspaper if this is not resolved ASAP!!! You can reach me on my email seeing my phone is switched off.. ***

0
Replies (2)
Cell C
Cell C's reply08 Nov 2020, 13:37
Official
Good day Cheryl De Wet

Thank you for contacting Cell C. 

We regret to hear about the the unpleasant experience that you have had. 

Our team will make contact with you to assist. 

^MP 
CW
Cheryl W's update10 Nov 2020, 10:21
Reviewer Update
And still i have had no one from Cellc contact me regarding my situation. What pathetic service Cellc is giving. Im disgusted!!