<p>I recently took out a new contract with cell c, and wanted to keep my old phone number from the previous contract I have with glocell . When I asked if this was possible I was told that It could be done only if the number I wanted it to be PORTED to,was on a prepaid and not a contract. I then cancelled the old number on contract and put it on prepaid so I could do the port. I was also told that there would not be any extra charge since it is a new contract and the number would be PORTED. however they made me choose a number which I told them I don't want because I am going to keep my old number and will port it as soon as it is put on prepaid. they said I have to choose a number to activate the contract. so I did, once again getting assurance that there would not be an extra cost for the port. </p> <p> </p> <p>Now that I got my old number on prepaid, when I went to the store they wanted to charge me R250 to get the number PORTED, and said that it was not a number port but rather a number change. </p> <p> </p> <p>I am really annoyed and will let the world know how cell c rips people off. </p> <p> </p> <p>Irritated and angered customer</p>
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Danielle could not get hold of you on your contact numbers. However she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.
Please respond to her email and she will gladly assist.
Regards
Cell C | PN
Best regards,
Danielle could not get hold of you on your contact numbers. However she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.
Please respond to her email and she will gladly assist.
Regards
Cell C | PN
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.