MS
Marc S

1 reviews | Active since Jul 2011

09 Sept 2016, 17:21

Totally ignoring me

<p>Sphembiso was trying to help me sort out a query I had about my account involving thousands of Rands. </p> <p>He PROMISED me would resolve it and call me back. </p> <p>That was more than a week ago and I've heard absolutely NOTHING from him. </p> <p>He appears to be totally ignoring me. </p> <p>Can someone tell what is going on with my account and sort out my problem!</p>

0
Replies (3)
Cell C
Cell C's reply10 Sept 2016, 07:06
Official

Thank you for bringing this matter to our attention and we will ensure that it is sorted. Apologies for the delayed response and inconvenience caused.

We have requested one of our team members to follow up on this matter and assist.

Do expect communication.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply10 Sept 2016, 07:06
Official

Thank you for bringing this matter to our attention and we will ensure that it is sorted. Apologies for the delayed response and inconvenience caused.

We have requested one of our team members to follow up on this matter and assist.

Do expect communication.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply14 Sept 2016, 12:17
Official

Mpho has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN

Best regards,