TOTALLY DISGUSTED BY THIS LEVEL OF LACK OF SERVICE AND INCOMPETENCE

<p>i HAVE BEEN HAVING A PROBLEM WITH MY NUMBER FOR THE LAST 6 MONTHS. iN THOSE MONTHS I THINK WAS TOLD TO SIM SWAP MY CARD 3 TIMES BUT I STILL EXPERIENCE PROLMES TILL THIS DAY.</p> <p> </p> <p>i HAVE NOT BEEN ABLE TO DO THE FOLLOWING FUNCTIONS: RECHARGE, MAKE AND RECIEVE CALLS, SEND AND RECIEVE SMSES. SEND OR RECIEVE CALL BACKS NOT EVEN CALL MY VOICEMAIL. iN THIS TIME I HAVE FOUGHT WITH HALF OF THE *********** STAFF WHO IN MOST CASES SOUND BORED AND UNINTERESTED TO ASSIT. i HAVE BEEN TAKEN FROM PILLAR TO POST BY EVERYONE A THE CALL CENTRE BUT I JUST FEEL THE NEED TO REPORT THE FOLLOWING INDIVIDUALS WHO HAVE JUST RECENTLY MADE MY HORANDUS EXPERIENCE WITH CELL C EVEN MORE FRUSTRATING AND WOULD LIKE FOR THE RELEVANT PEOPLE TO LISTEN TO THE FOLLOWING SPECIFIC CALLS TOGETHER WITH ALL THE CALL LOGS FROM THE MONTH OF JUNE 2016: TILL THE FOLLOWING DATES:</p> <p> </p> <p>16/11/2016 13:26 i SPOKE TO A TEAM LEADER CALLED MCEBO GWALA. i SPOKE TO HIM ONCE FOR CLOSE TO AN HOUR AND PROMISSED TO CONTACT ME WITH A SOLUITION. IM STILL WAITING. 2ND TEAM LEADER: LEHLOHONOLO MASILELA 17/11/2016 WHO ALSO SPOKE EXTENSIVELY WITH ME AND ALSO FAILED DISIMALLY TO CONTACT ME AGAIN 18/11/2016 I WAS THEN REFERED TO THE 3RD SUPERVISOR AMUKELANI KHOZA WHO IM STILL WAITING FOR TO CALL AGAIN.</p> <p> </p> <p>THE LAST TIME I WANTED TO SPEAK TO HIM A CONSULTANT CALLED ENOCH MATLABA TOLD ME HES LEFT THE OFICE WHILE HE WAS STILL THERE HIDING OR SUMTHING. THAT SAME ENOCH PROMISED ME THAT HE WILL GET THE OPERATIONS MANAGER NHLANHLA MSHAYISA TO CONTACT ME BUT IM STILL WAITING.</p> <p> </p> <p>eVERYONE I HAVE SPOKEN TO ME AT BOTH THE KZN AND GAUTENG CALL CENTRES HAVE BLATENTLY **** TO ME AND YOU WILL SEE THAT HALF OF ALL THE POEPLE I SPOKE HAVE NOT EVEN RECORDED NOTES ON ALL MY CALLS BCAUSE WHENEVER I CALL NOT ONLY DO I HAVE TO REPEAT MYSELF A MILLION TIMES BUT PEOPLE ARE JUST ALWAYS SO CONFUSED. </p> <p> </p> <p>iM APPAULED AT SUCH HORRIBLE SERVICE FROM THE SUPERVISERS, NO WONDER ALMOST HALF OF THE CONSULTANTS I HAVE SPOKEN TO JUST NOT TRAINED AND DUMB. </p> <p>i ALSO WANT TO REPORT A LERATO RAMUSHU FROM THE BACK OFFICE WHO WAS ALLOCATED THE CASE THAT WAS LOGGED FOR MY ISSUES BUT FAILED TO DO ANYTHING BUT WRITE INCOMPLETE NOTE THAT CONFUSED THE ALREADY CONFUSED PEOPLE I SPOKE TO. iM NOT SURE IF IS T JUST FOR ME OR IS THIS BIG TRUSTED ORGANISATION RUNNING A CIRCUS THERE. </p> <p> </p> <p>iN CONCLUSION ALL I WANT IS JUST ANSWERS AS TO HOW CAN MY PROBLEMS REGARDING MY NUBER WILL BE SORTED OUT. i AM EXPECTING A CALL FROM COMPETENT PEOPLE WHO ACTUALLY KNOW WHY THE HAVE CUSTOMERS AND WHY THEY SERVE THEM. i NEED ANYONE WHO WILL READ THI TO UNDERSDAND HOW FRUSTRATED I AM AND HOW URGENTLY I NEED THIS MATTER SORTED OUT. </p> <p> </p> <p>iT WOULD BE ALSO INTERESTING TO SEE IF ALL THESE POEPLE I HAVE SPOKEN ABOUT WILL BE SANCTIONED AMD MY CALLS TO THE CALL CENTRE LISTENED TO. BUT IM HOT HOLDING MY BREATH. iTS BEEN 6 MONTHS WITH THE SAME PROBLEMS CHANCES ARE THIS WILL ONLY BE ATTENDED TO 6 MONTHS LATER. </p>