aA
alfonso A

1 reviews | Active since Aug 2016

18 Aug 2016, 15:50

TOTALLY DISGUSTED!!!!!!!!!

<p>4 months ago i book a claim through cellc @ sandton city johannesburg for a lost cell phone.</p> <p>Cell C along with finrite insurance cant tell me how long it will be to process my claim as finrite has a back log???who the ..... problem is that?????????</p> <p>Running up n down wasting my time and money, contacting finrite n cell c because they never get back to you (thats finrite as well as Neren, the store manager of msandton who is absolutely useless!)</p> <p> For two months ive paid for a cell phone i dont have and 4 months later and im still in the dark about whats happening about my claim!!! </p> <p>The most DISGUSTING SERVICE IVE EVER RECIEVED FROM ANY COMPANY! CELL C and FINRITE and HOLLARD should seriously sort their **** out!</p> <p>SO WHAT NOW?????????????????????</p>

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Replies (1)
Cell C
Cell C's reply19 Aug 2016, 05:21
Official

Thank you for posting to us.

We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard service we want for our customers.

One of our team members will contact you and assist. Do expect communication during the course of the day.

Regards

Cell C | PN

Best regards,