total ******* on tarriff increases

i received an sms from my bank and to my surprise the money debited from cellc is far more than agreed to pay each month,im really ****ed off at the service rendered cannot wait for all 3 contracts to end<br> <br> I decided to make a call to the customer service line and the agent whom assisted me advised cellc has increased their tariff rates as from end Feb 2015,well she also confirmed as per the system an sms was sent to all customers including myself,im still awaiting the sms<br> <br> this is **************** and completely unfair to us as customer as when we sign up for contract the monthly fee is what we budget for,suddenly there is hidden costs involved as \cellc"is a pathetic network <br> <br> Its not my first"